I recently got eyelash extensions to cheer myself up after a break up. The advertised special was $99.
When i called i said i was interested in this deal, and made te booking.
I had no idea of how it all worked, it was a whim.
I was asked to select from a board of lashes of different lengths &thickness.
Then applied them.
At the end she asked for $160!!!!!
Explaining then that the lashes I chose were more expensive,
I was not comfortable with it, but thought “oh well” But after 3 days, at least half of the lashes on my right eye had fallen off!!
They were knotted,sticky, almost painful to touch because they were so stiff. by 2weeks most had fallen off. !! they are supposed to last 6 weeks!!
I was given no instruction for care,but did not use mascara. When i sent in photos &politely complained, i was told that alot of things can effect their durability.
that the girl should have told me. end of story, no responsibility!
Who do i complain to to get a refund?
Melbourne Vic